At FIVE STAR NAILS, we are committed to providing a seamless and enjoyable experience for all of our clients. To maintain the highest level of service and ensure a relaxing atmosphere, we kindly ask that you observe the following policies: Appointment Scheduling: We recommend scheduling appointments in advance to secure your preferred time and service. Walk-ins are welcome, but availability may vary. Please arrive on time for your appointment. Late arrivals may result in a shortened service to accommodate the next client. Cancellation Policy: We kindly request at least 24 hours' notice for cancellations or rescheduling. This allows us to offer the appointment time to another client. Cancellations made within 24 hours of the appointment time may be subject to a cancellation fee. Health & Safety: Your health and safety are our top priorities. We adhere to the highest standards of cleanliness, including the use of sterilized tools and disposable materials for each client. If you have any health concerns, allergies, or conditions, please inform our staff prior to your service. Children & Guests: To ensure a tranquil environment for all clients, we kindly ask that children under the age of 12 be supervised by an adult at all times. For the safety of your children and out of respect for other clients, we recommend not bringing young children to your appointment unless they are receiving a service. Payment & Gratuity: We accept cash and all major credit cards. Payment is due at the time of service. Gratuity is appreciated and may be given directly to your technician or added to your payment. Satisfaction Guarantee: At FIVE STAR NAILS, your satisfaction is our priority. If you are not completely satisfied with your service, please let us know before leaving the salon, and we will do our best to make it right. Personal Belongings: Please keep your personal belongings with you at all times. FIVE STAR NAILS is not responsible for lost or damaged items.